Terms of service

Introduction

Welcome to the Seuss Glass Gallery website, operated by Seuss Glass Gallery, Art Gallery. By using this website, you agree to the terms and conditions outlined in this agreement, and you commit to acting according to the terms specified. If you do not agree to these terms, you should refrain from using the website.
These terms and conditions may change from time to time, and it is the user's responsibility to stay updated on the terms whenever accessing the website. Browsing or using the website in any way signifies agreement to the terms and conditions and an obligation to comply with them.
It is clarified that this agreement is legally binding and applies to all activities of the user on the site.
These terms and conditions are subject to the laws of Spain, and the jurisdiction for any disputes will be in the courts of Spain.
The use of the masculine language in these terms is for convenience only, and the terms apply equally to both genders.
The services provided through this website are subject to the terms outlined herein.
By placing an order on the website, the customer declares that they have read, understood, and agreed to these terms. The terms represent a binding contract between the user and the website administration.

Services

The website provides online purchasing services for glass art products.
Services can be ordered by contacting the website administration, depending on availability and geographic location.
The website administration reserves the right to discontinue services at any time.
Eligibility to use the website is granted to any individual over the age of 18. Orders may be placed by individuals who hold an active bank account, a valid credit card, and an email address provided at the time of purchase on the website. A minor making a purchase will be considered to have received parental/guardian consent for the purchase.

Cancellations and Service Changes

Cancellation and return policies are in accordance with the Consumer Protection Regulations (Transaction Cancellation).
A service scheduled for a client may be canceled at any time, provided the client notifies the website administration at least 14 days prior to the end of the service.
An order can be canceled up to 24 hours after it is placed, as long as the order has not been dispatched.
In the event of cancellation of services, the client will not be charged for the service.
No refunds will be issued for services that have been performed or orders that have been shipped to destinations.
The website reserves the right to cancel the delivery of an order to a user, with at least two hours' notice. In such a case, the user will have no claims against the website.
Notice of cancellation or suspension by the company will be sent to the user, and the company will avoid charging the user’s credit card or refund any amount paid for products, if applicable.
Services that have already begun or orders that are in the shipping process cannot be canceled.

Availability and Geographical Location

The availability of services is subject to the schedule set by the website administration.
For inquiries or clarifications regarding service availability, product availability, or anything else, you can contact SIMON YOCHAY SUSAN at +34 666 23 45 43 or email at seussglassgallery@gmail.com.
Phone support is available Sunday-Thursday 10:00 AM – 10:00 PM, and Friday 10:00 AM – 4:00 PM.

Shipping Policy

Most products on the website are ready for shipping within 7 business days.
You can choose the shipping method: Self-pickup from the business, self-pickup from the shipping center, or home delivery.
Shipping costs are as displayed on the payment page.
The delivery time is determined solely by the courier company, and the website is not responsible for any shipping delays or issues.
(Note: Shipping will be made within 7 business days, but delays from shipping companies are beyond the website’s control, and precise delivery times cannot be guaranteed beyond the above-mentioned details.)

Responsibility and Service

Services will be provided in accordance with the service packages offered by the website administration at the start of the service.
The service duration will be as per the scheduled time.
The website administration is not responsible for any physical, financial, or other damages incurred during the service or from the use of products.
The website administration disclaims all responsibility for the content written on the site or for any use or consequences related to such content.
In the event of a product defect or mismatch with the ordered item, the customer can contact the website administration within 7 days of receiving the product. The company will review the case and decide on a resolution – either replacement or repair, but no refund will be provided for products that are broken or cracked after receipt.
The website administration is not responsible for any damage caused to the user or third-party products resulting from improper use of the products, careless actions, or accidents. Additionally, the website will not be liable for damages caused by factors beyond its control.
The website administration is not responsible for design changes to products ordered by the user if such changes result from errors in measurements or ordering.

Privacy and Data Security

The website administration, as well as affiliated companies and subcontractors working on behalf of the company, are authorized to use the information provided to deliver the requested information and services.
This personal information will not be disclosed or used for marketing purposes without explicit permission from the customer and will not be shared with third parties without explicit consent.
The company is committed to maintaining your privacy, which is one of our top priorities.
The company guarantees that it will not use the information provided by customers for marketing or promotional purposes unless explicit consent is given.
The website is secured using advanced security measures to ensure safe and proper use of the site, as well as to maintain user privacy.
Any user of the website and its services agrees not to engage in activities that could disrupt the website’s operations, steal information from users, or breach the website's security systems.
In case of misuse, the website administration will take legal action against any activities using all available legal measures, including blocking the user’s access to the website and initiating legal proceedings.

Intellectual Property

All intellectual property rights on this website, including copyrights, distribution rights, trade secrets, trademarks, and all other intellectual property rights, whether related to the design or content of the site, are the exclusive property of the website administration.
The product images on the website are for illustrative purposes only, and the rights to these images are exclusively owned by Seuss Glass Gallery.
Any use of the images, designs, or descriptions from the website without prior written permission from the website administration constitutes a violation of intellectual property rights.

Contact Information

For any questions or inquiries, please contact our phone +34 666 23 45 43 (SIMON YOCHAY SUSAN) or via email at seussglassgallery@gmail.com during business hours.
For non-urgent questions, you may send an email to seussglassgallery@gmail.com, and customer service will respond within 48 hours of receiving the inquiry.

Business Hours:

Sunday: 10:00 AM – 8:00 PM
Monday-Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 4:00 PM
Saturday: Closed